Refund Policy

Discounts are available for prepayments. A request for a refund, however, MUST be made in writing AND received BEFORE the end of the payment period. All refunds, if qualified, will be based on calculations at the standard fee rate, $150 per hour.

The prepayment period is for one calendar month (January, February, March, etc.) It can include three months, six months, or 12 months if agreed upon beforehand.

Qualified refunds are calculated by subtracting the services rendered at the regular rate from the amount paid. For example, people whose Greaterness Coaching monthly fee is discounted to $450 per month are offered four one-hour sessions (1/week). After three weeks of sessions, there would be no refund available. To explain more clearly, the regular rate is $150 per hour. Three sessions at $150 = $450. In that example, the amount of the pre-payment ($450) would be used up after the third session. No refund is available after the three sessions were received. The same is true of all services offered. When more than one service is rendered (Greaterness Coaching and Catalyst for example), the prepayment amount will be used up more quickly.

The purpose of offering prepayment plans is to support people with free sessions, which become redeemable toward the END of each payment period (the end of the current calendar month). In actuality, fees are NOT discounted. Instead, services at the end of the calendar month are delivered free of charge.

PLEASE NOTE: NOT adhering to the cancellation policy (NOT giving at least 24-hour notice for cancelling a scheduled appointment) counts toward calculating the number of sessions received in determining whether or not a refund is qualified.


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